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These terms and conditions regulate the business relationship between you and us. By using our Website in any way, or by purchasing from us, you agree to be bound by them.

Documents, images, fonts, layouts, graphics, software and all other materials of this Website, including the programming languages and codes used to implement it, are owned by ROTAP, which have the exclusive right to use them. All material contained within this site is protected by copyright law. You may not copy, change, transfer, download, publish or forward to third parties for commercial purposes any part of or trademark contained within this site.

Orders & Products

All orders are subject to e-mail confirmation by us. Please note that while we have tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate. All descriptions, weights and sizes of Goods are those of the original manufacturers and you may not rely on their accuracy. Accordingly, any such description shall not form part of this Agreement. If we do not have the Goods you order instock, we will offer you alternatives before we dispatch your order. If this happens; you may accept the alternatives we offer

  • You may accept the alternatives we offer;
  • Cancel your order; leave the order valid, but tell us to omit the out-of-stock item.

If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 30 days from the date of your order. Any details given by us in relation to exchange rates are approximate only and may vary from time to time. Deliveries will be made by the Carrier to the address stipulated in your order. You must ensure that someone is present to accept the delivery. If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery. We may deliver the goods in installments if the goods are not available at the same time for delivery.


Prices shown on the Website are inclusive of VAT at the applicable rate.

Import Restrictions, Taxes And Delivery Duties

Please note that in some countries, additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Whether custom duty is paid on our side or not, is specified on your Shopping Bag.

Shipping Costs

You are responsible for the shipping costs associated with the delivery of the products you purchase on the Website as specified on your order confirmation page.

Shipments And Delivery

You bear all risks of loss and damage to the products from the time your order have cleared our fulfillment house. Delivery is deemed complete once the products passes to you upon acceptance of shipment by a common carrier.

Returns And Refunds

Please refer to our Return and Refund Policy, which forms an integral part of these General Terms and Conditions of Sale.

Privacy Policy Change

Our privacy policy is constantly subjected to review in regarding to the new developments of the Website and applicable law. For this reason, ROTAP reserves the right to change its Privacy Policy at any moment. Any change in our Privacy Policy will be published on the Website.

Disclaimers And Limitations Of Liability

The provider makes no representations or warranties of any kind, express orimplied, as to the products included in the ROTAP nor as to the merchandise being sold to you. To the fullest extent permissible by applicable law, the provider disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and noninfringement, and there are no warranties, expressor implied, which extend beyond the description of the merchandise contained on our order confirmation. The provider will not be liable for any damages of any kind arising from the use of the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.


If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.


The terms and conditions of our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of products through the Website.

Force Majeure

Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its

Governing Law And Jurisdiction

These terms of sale and the supply of the goods will be subject to Turkish law and the Turkish courts will have jurisdiction in respect of any dispute arising from the contract.

Returns And Exchanges

The item must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties), parts and accessories to insure full credit. If there are any obstacles for reselling the good such as scratches, marks, or blemishes on the item; and/or any signs of wear on the product, the tags, and/or the case; and the product has been sized or altered in any way, we cannot accept the items for return or exchange.